Refund policy
Returns
Our policy lasts 30 days. returns applicability is determined by shop discretion.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. but contact us regardless exceptions can be made for special situations.
To be eligible for a return, your item must be unused, in the same condition that you received it.
Refunds (if applicable)
Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed and up to a 20% restocking fee may be applied , and a credit will automatically be applied to your original payment method within a certain number of days.
Late or missing refunds (if applicable)
If you haven’t received your refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. If you’ve completed these steps and still have not received your refund, please contact us at trevorv@ymail.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. To request an exchange, email us at trevorv@ymail.com and ship your item to:
Ultra Diesel Performance
4531 County Road 34
Platteville, CO, United States
Return Shipping
You are responsible for your return shipping costs. Returns must be shipped via UPS or FedEx only. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will also be deducted from your refund.
For items valued over $75, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.